How often do you send your newsletter?
Winter, Spring, Summer & Fall. Our newsletters include new products, new Lost in Reveries, seasonal discounts and more!
What is the turnaround time for my order?
Our products are custom-created for you once your order is placed. We typically process and ship your order within 1 or 2 business days. Shipping will take an additional 1 to 3 business days depending your distance from our studio, which is located in Lynchburg, VA. You will receive a tracking number once your order is shipped.
What shipping method do you use?
We ship via USPS First-Class Package Service and USPS Priority Mail 2-Day Flat Rate.
Do you process and ship international orders?
Yes! We ship via USPS First-Class International Service.
Can I purchase Koh-Dee products in a store near me?
Not yet. But we are working on it! If you think there is a store near you that would be a good fit for Koh-Dee, please let us know via our contact page.
Will sales tax apply to my order?
We are not required to collect sales tax on any orders outside the state of Virginia. For all Virginia orders, a sales tax of 5.3% will apply.